Most recommendation tools stop at the insight and leave execution to a rep. Ordana Predict knows what to suggest, when to say it, how to say it, and which channel the retailer prefers — and then delivers it without anyone lifting a finger.
Every recommendation engine can tell you what a retailer might need next. The problem is that insight sits in a dashboard until a rep finds time to call. They have to decide when to bring it up, how to phrase it, whether the timing is right, and which channel the retailer prefers. Most of the time, it never happens.
Ordana Predict is different because it doesn't just know what to suggest — it executes. The intelligence and the communication layer are the same system. No rep required to close the loop.
Predict is most powerful when paired with Desk Agent — but it doesn't require it. You can deploy Predict alongside your existing order desk workflow and start seeing AOV lift from day one.
Predict runs inside the same order flow. When Desk Agent processes an order, Predict reviews it in the same motion — checking the retailer's history, spotting gaps, and surfacing suggestions before the order closes. No separate workflow, no rep involvement.
Not ready to automate your full order desk? Predict can run alongside your existing workflow — analyzing incoming orders and surfacing recommendations to your reps or directly to retailers, without requiring any other Ordana agents.
Predict builds a model for each retailer individually — based on their actual order history, cadence, seasonal patterns, and product preferences. It doesn't apply generic rules. It learns each account the way your best rep would, and improves continuously as more orders flow through.
We'll run Predict against your actual order history in the demo — you'll see real predicted carts for your real customers, with confidence scores and suggested add-ons.